How to Use the HR Service Center for Equipment Returns

The HR Service Center in ReadyReturns can be used to manually create equipment return orders for employees.

1. In ReadyCloud, open ReadyReturns.
2. Select HR Service Center from the top menu.
3. Use the Employee Search field to look for an existing employee return by name, email, or RMA number.
4. If no existing record is found, select No record found. Create new Equipment Return.

1. Add the equipment being returned by selecting the Equipment Name and entering any required details such as:
   • Description
   • Quantity
   • Packaging Code
2. Click Add another item if more than one piece of equipment needs to be returned.
3. Select the applicable Return Type and Return Reason, if configured.
4. Complete the employee/contact and return shipment information further down the form.
5. Review the return details and complete the return to generate the return shipment.

Tip: Equipment, packaging options, return reasons, and other available selections are based on the configuration in Rules Manager.