How to Add New Equipment in ReadyReturns

ReadyReturns allows you to add custom equipment items that can be used in your Equipment Returns workflow.

1. In ReadyCloud, open ReadyReturns.
2. Go to Rules Manager > Equipment.
3. Click + New Equipment.

1. Enter the Equipment Name.
2. If applicable, enter an Equipment Insurance Value.
3. Add a Description for the equipment.
4. Optionally upload an Equipment Image or provide an image URL.
5. Select the appropriate Warehouse and Category, if needed.
6. Assign any applicable Reason Groups.
7. Enter a Tariff Code if required.
8. Check Enabled if you want the equipment available for use immediately.
9. Click Save.

Once saved, the new equipment item will appear in the Equipment Organizer, where you can further manage its warehouse, category, reasons, rules, and enabled status.

Tip: Assigning a category can help keep equipment organized and may also tie into packaging or other return rules configured for your account.