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How do I void an order?

ReadyShipper allows you to void previously generated shipments directly from the Orders screen.

  1. Select the order or orders you want to void.
  2. You can void the selected shipment in either of the following ways:
    • Right-click the selected order and choose Void.
    • Click the Void button in the toolbar at the top of ReadyShipper.
  3. Confirm the void when prompted.
  4. ReadyShipper will submit the void request for the selected shipment.

Voiding a shipment cancels the generated label so it should no longer be used.

Note: Any postage refund associated with the voided label is handled by the carrier or shipping provider. Refund processing times can vary depending on the service used.